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Customer Service Advisor / Facilities Officer

We require a Customer Service Advisor to work on the reception and common areas of a Halls or Residence. The position is in Manchester City Centre and served well by local bus routes.

The position is full time for 6 months. There may be the possibility to get permanent employment.
Working pattern

Wednesday, Thursday, Friday 8am - 3:30pm
Saturday and Sunday 2-pm - 9pm

To act as the first point of contact within the hall, to receive residents in a welcoming and helpful manner and to provide first-level advice/ guidance and information.
Maintain the reception area information resources on local matters. Signposting to relevant people and places
Receive and record the delivery of post
Control the security and issuing of keys / swipes for rooms
To provide general administrative support as required such as word processing, letters from templates, setting up and maintaining record books, filing, photocopying and inputting data on to the computer systems.
Report breaches of security and emergencies within the area of work to the relevant individual or department
Report and track maintenance problems in line with operational requirements and processes,
Ensure that external contractors have the necessary permit-to-work paperwork and that procedures are followed before allowing into Halls.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Vacancy Summary

7.50 - 8.00 p hour
Job Type
Start Date
6 months
Ref No
Date Advertised
11 Jan 2017

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If you have any concerns about this job then please report it to our Customer Service team.

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Recruiter info

Eden Brown Ltd
033 0333 7278 (T)
Greg Edwards

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