First Response Admin / Customer Services Adviser
£12,000 to £15,000
As the First Response Admin / Customer Service Adviser you would be working for a market leading independent building claim validation specialist based in The Valley, Bolton, working on behalf of leading household insurers providing an end-to-end building claim handling service.
Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self-driven and confident First Response Admin / Customer Service Adviser to join our vibrant call centre operation.
For your hard work as First Response Admin / Customer Service Adviser you will earn from £12,000 to £15,000 dependent on experience plus benefits.
First Response Admin / Customer Service Adviser Responsibilities:
- Administer low value building claims on behalf of UK insurers
- Data input and checking of claims to web based claims management system
- Scanning of insurance documents and upload to the claims management system
- Insurance policy mail preparation
- Inbound call response
- Outbound calls to customers scheduling surveyor appointment
- Managing the company email inbox
First Response Admin / Customer Service Advisor Skills & Experience:
- Experience in a customer service role
- Strong written and verbal communication skills
- Educated to GCSE standard A-C English, Maths and / or IT as a minimum
What we offer:
- £12,000 to £15,000 depending on experience
- Company bonus scheme
- 3% contributory pension
- 20 days holiday plus bank holidays
- 8.30am to 5pm in a vibrant call centre
If you have the skills we require and thrive in a fast paced target driven environment please apply now.
We are an equal opportunities employer and welcome application from all sections of the community. This post is subject to the Disclosure & Barring Service checking process.
This vacancy is being advertised by Recruit Zone Limited. The services advertised by Recruit Zone Limited are those of a Flat Fee advertising Employment Business.
There is no need to provide bank account details or payment to any person or organisation when applying for a job.
If you have any concerns about this job then please report it to our Customer Service team.