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Outbound Retention Agent - Call Centre

Job Type:
Halesowen, Birmingham
7592 - 8150 pa + bonus (up to 200 pm )
Start Date:
Job title: Outbound Retention Agent - Customer Service

Location: Birmingham, Halesowen

Salary: 7,592 rising to 8,150 (after 3 month probation) + bonus (up to 200 per month!) - Part Time

Hours: Part-time - 20 Hours per Week | Mon - Fri -5pm - 9pm

Keywords: Outbound agent, Call Centre, Contact Centre, Part time, Customer Service, Sales, Birmingham

Part-time Outbound Retention Agent with Customer Service, Sales and/or Call Centre experience is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned mobile e-gaming studio! We currently have just over 190+ employees here at our Birmingham HQ and we offer some of the UK's best career progression plans and earning potential with bi-annual salary reviews!

In this position, you will work within a fast-paced contact centre environment and be responsible for making outbound calls to our customers to help improve engagement across our bingo, slot and casino games. You will have the opportunity to achieve monthly sales targets and earn up to 200 per month by delivering an excellent level of customer service and engagement!

You will ideally have previous call centre, sales or customer service experience, have a fantastic enthusiasm for customer engagement and be a great communicator with the ability to work towards challenging bonus related targets!

Key skills we're looking for

- Previous Sales, Customer Service and/or Call Centre experience
- Excellent communication skills (have a passion, enthusiasm and interest in engaging people)
- High levels of motivation to improve your career aspirations!

Bonus points for

- Experience in a similar role
- Experience working in the Bingo, Slots or Casino industry

Therefore, if you are a highly motivated and enthusiastic communicator with previous sales, call centre or customer service experience and you would like to join a 1 star accredited 'Sundays Times Top 100 Companies to Work For' then send in your CV today for review!

Please Note

There is no need to provide bank account details or payment to any person or organisation when applying for a job.

If you have any concerns about this job then please report it to our Customer Service team.

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