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Job Title: CONTACT CENTRE MANAGER. Salary: £35K PA Basic, with OTE up to £50-£55k pa. Hours: Full Time, 40 hours per week on a shift PA... London's largest independent Service & Maintenance Company.... for a CONTACT CENTRE MANAGER, based in our... collective performance of call centre operatives on a... also be taking customer enquiries and job... * Answer incoming calls and assist customers...
Our client is a leading UK provider of outsourced business services and technology solutions with expertise in customer management. My client develops and implements a... of outsourced business services and technology solutions... with expertise in customer management. My client develops and implements... a range of service solutions including transformational... technology and outsourced service provision to stimulate... of workload across customer service team dealing and...
£20k (Package £24k) 35 Hour week (shift rota) - between 6.30am - 10pm A fantastic opportunity for an experienced Team Manager has arisen within this... and develop a call centre department of customer service professionals to ensure... a high quality service is delivered to all clients . Main duties... the quality of service delivered is of... to the Operations Manager * Respond to...
Amazing Experienced Client Relationship Manager - international leading legal firm -£51 - 56k - City A fantastic position for an experienced Client Relationship Manager has international leading... for an experienced Client Relationship Manager has arisen in... and implementation of client relationship management within their Business Management Solution. The duties... senior business development manager & several other... projects to develop management information & incorporate...
Responsibilities, Tasks and Targets: 1 Sales order processing:- control of receipt, processing, confirming, amending sales orders 2 Customer Service :- delivering effective and efficient customer service in and efficient customer service in order to achieve 100% service levels 3 Proactive Customer Contact:- liaising with customers for orders, contract... (short term) :- customer liaison for debt... production plan or customers requirements Teams and... relationships with all customers, ensuring their satisfaction...
Working for this insurance company in Romford, you will be managing a team of 8-10 customer service advisors receiving inbound calls. You will ensure the team calls. You will ensure... KPIs which include service levels through compliance... team by monitoring calls and giving feedback on skills and compliance. You will build development plants for each advisor. You will set daily and...
Deputy/Management experience essential. Financial Services desirable. Must be willing to sit relevant exam. Immediate Reports: Up to 15 Customer Services Representatives Main purpose of job: * Services desirable. Must be... Up to 15 Customer Services Representatives Main purpose... team of admin customer services representatives. * Deliver... excellent level of service and a quality customer experience. * Meet... and team targets, service level agreements and...
Our client is a leading UK provider of outsourced business services and technology solutions with expertise in customer management. My client develops and implements a... of outsourced business services and technology solutions... with expertise in customer management. My client develops and implements... a range of service solutions including transformational... technology and outsourced service provision to stimulate... Title: Team Performance Manager You will be...
Strong leadership skills are required for this market leading role where you will be responsible for the efficient running of a professional and highly successful... with local claims management units and head... performance levels, evaluating management information and liaising... working in a call centre operation would be ideal and any knowledge of personal lines/household claims would be an advantage.
Looking for an exciting part time role to fit in with your life style? A large law firm have a call centre opportunity for you Working... performance. Handling escalated calls. Training team meetings... You must have team leader experience as you... the ground running! Customer Service experience is paramount! Varied and challenging Ideal for someone who wants a fulfilling part time role.
A varied client and customer handling position with a wide range of responsibilities. The successful applicant will be responsible for speaking to customers and handling position with... for speaking to customers and handling issues... regarding payments, bills, service issues etc. Our client requires outgoing, conscientious... working in a customer focused environment. This... move into a call centre environment but have previous client handling experience. The...
My client is a market leader in their industry. They are seeking an experienced call centre manager to work in their Earlsfield branch. You must have leader in their industry.... seeking an experienced call centre manager to work in... experience as a call centre manager, be well presented... a good people manager. Your input in... selected for our client.
ABOUT THE ROLE A Call Centre Manager is required in Wimbledon, working for a large blue chip company. You will be responsible for running and managing in... and managing the Call Centre, supervising the team... responsible for meeting customer service targets. RESPONSIBILITIES *... speed of answering calls and the efficient use of call time * Ensuring... running of the Call Centre * Liaising with...
£20k (Package £24k) + 10% quarterly bonus 35 Hour week (shift rota) - between 9am - 8pm Monday to Friday 10am - 2pm Saturday A... an experienced Team Supervisor has arisen within... their most prestigeous clients. The role, based... and develop a call centre department of outbound customer service professionals to ensure... a high quality service is delivered to all clients . Main duties...
This position represents an excellent opportunity to join a highly professional company, in role that forms an essential part of their business. It will be your responsibility to lead, motivate and develop the customer services team, consistently maintaining the quality and standards that are set in place. The team is made up of roughly 20 to 25 call centre advisors, although this...